Shipping Policy

Effective Date: 01-Mar-2026

Thank you for shopping with us! This Shipping Policy explains how your orders are processed, shipped, and delivered.

1. Order Processing Time

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  All orders are processed within PROCESSING TIME : 1 Day.
  
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  Orders are processed on business days only (excluding Sundays and public holidays).
  
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  Once your order is processed, it will be dispatched for delivery.
  

2. Shipping Methods

We offer the following shipping options:

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  Standard Shipping (available across India)
  
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  Express Shipping (if applicable, based on location)
  

Shipping methods may vary depending on your delivery location and availability of courier partners.

3. Delivery Timeframes

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  Estimated delivery time: [7-10 BUSINESS DAYS] after dispatch.
  
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  Delivery timelines may vary based on your location, courier service, and external factors.
  
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  Remote areas may require additional time for delivery.
  

4. Shipping Costs

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  Standard Shipping Cost: [SHIPPING COST : 90/-]
  
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  Shipping charges (if any) will be clearly displayed at checkout before payment.
  
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  We may offer free shipping on selected products or promotional offers from time to time.
  

5. Tracking Information

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  Once your order is shipped, you will receive a tracking ID via email or SMS.
  
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  You can use this tracking number to monitor your shipment status in real-time.
  
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  If you do not receive tracking details, please contact us at kashish@hmkads.com.
  

6. Delivery Issues and Delays

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  While we strive to deliver your order within the estimated timeframe, delays may occur due to:
  
  
  Weather conditions
  
  
  Courier service delays
  
  
  High order volumes
  
  
  Unexpected logistical issues
  
  
  
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  If your order is significantly delayed or lost, please contact us at kashish@hmkads.com, and we will assist you promptly.
  

7. Incorrect Address or Failed Delivery

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  Please ensure that your shipping address is accurate and complete.
  
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  We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
  
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  If a package is returned due to incorrect details, additional shipping charges may apply for re-delivery.
  

8. International Shipping (If Applicable)

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  Currently, we do offer international shipping. (Charges Apply)*
  
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  If international shipping is available:
  
  
  Delivery timelines and shipping charges will vary by country.
  
  
  Customers are responsible for any customs duties, taxes, or import charges.
  
  
  

9. Contact Us

For any shipping-related questions or concerns, feel free to contact us:

Email: kashish@hmkads.com

We appreciate your trust in us and are committed to delivering your orders safely and on time!

Return & Refund Policy

Effective Date: 01-Mar-2026

At our store, customer satisfaction is our top priority. This Return & Refund Policy explains the conditions under which returns, refunds, and exchanges are accepted.

1. Return Eligibility Criteria

To be eligible for a return:

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  The item must be unused, undamaged, and in its original condition.
  
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  The product must be returned in its original packaging with all tags and accessories intact.
  
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  Proof of purchase (order ID or invoice) is required.
  

We reserve the right to reject returns that do not meet these conditions.

2. Return Timeframe

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  Customers must request a return within [2 DAYS] of receiving the product.
  
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  Requests made after this period may not be accepted.
  

3. Refund Process and Timing

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  Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
  
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  If approved, your refund will be processed within [REFUND PROCESSING TIME : 7-10 days].
  
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  Refunds will be issued to the original payment method used during purchase.
  

4. Exchange Options

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  We offer exchanges for defective, damaged, or incorrect items.
  
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  Exchange requests must be made within the return timeframe.
  
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  Replacement products will be shipped after the returned item is received and verified (if applicable).
  

5. Damaged or Defective Products

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  If you receive a damaged, defective, or incorrect product, please contact us within [2 DAYS] of delivery.
  
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  Share clear photos or videos as proof of the issue.
  
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  We will arrange a replacement or refund at no additional cost.
  

6. Non-Returnable Items

The following items are not eligible for return:

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  Used or damaged products (not caused during delivery)
  
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  Items without original packaging or tags
  
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  Clearance or sale items (if specified)
  
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  Products marked as non-returnable on the product page
  

7. Return Shipping Costs

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  If the return is due to our error (wrong or defective product), we will cover the return shipping cost.
  
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  If the return is due to customer preference (e.g., change of mind), return shipping costs may be borne by the customer.
  

8. Cancellation Policy

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  Orders can be cancelled before they are shipped.
  
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  Once the order is shipped, cancellation may not be possible, and the return policy will apply.
  

9. Contact Us

For return, refund, or exchange requests, please contact us:

Email: [kashish@hmkads.com]

We aim to make your shopping experience smooth, reliable, and worry-free. Thank you for trusting us! 💛